Order
Select the size of each product you want to buy and add it to the cart. When done, click on your cart or go to the checkout. You will then be able to fill in your billing, invoice, and shipping information.
Change order
If you make any changes, email us as soon as possible. We can’t modify address information for security reasons so make sure you provide us with all correct details on the checkout page.
Order Cancellation
Due to the prompt processing of your order, please contact us within 12 hours of making your purchase with any cancellations. We cannot cancel your order once it has been shipped.
Free shipping and exchange support
We support you to exchange within 03 days from the date you receive the goods for Hanoi and Saigon, and within 1 week from the date you receive products for other regions.
We support free nationwide shipping when you place our order.
Payment
You can only pay the bill by transferring money.
When you finish choosing the product and paying, the website will display the receiving account information and instructions on the transfer syntax.
After you make a transfer, we will confirm and update the status of the application on the website and start shipping to the customer.
Keeping Your Personal Information Secure
We keep your personal information confidential and only provide it with your consent or permitted by law. For more information please see Ma Chérie’s Privacy Policy